Commands from my laptop worked yesterday on both HTC Incredible 2 phones but today all commands state timed out. Logged off from internet, went to each phone, checked for updates, and disconnected for the account and then re-connected. Logged back into account from laptop, still same results----all commands times out??? Works fine when sending commands via SMS.
Hi,
Did you turn on internet connectivity on your phone while sending commands?
Yes, both phones are connected to my wireless internet DSL. All commands work if sent as an SMS from one cell to the other cell phone; however, show command timed out if I send a command from my account via my laptop. Checked again this morning and both phones show connected to our Avast accounts and my wireless internet. Still get command timed out if sent from our accounts via laptop. Think I will submit a ticket on support. Have searched our forum, no one else seems to have had this problem. Thanks
did you try connection check feature? what does it say?