all services r disabled

Avast Free Antivirus / Premium Security
1

am using AVAST 4.8 Home Edition … 2day suddenly it has a disabled all services [resident protection] … all 7 of them … they r greyed out … i do have latest update , so whot happened ?

how do i make it work again ?

as am on dialup connection, its hard 2 download all updates AGAIN after fresh download …

2

Hmmm… this is signal of Beagle/Bagle infection…
I do recommend a full computer on-line scanning:
Kaspersky (very good detection rates)
ESET NOD32
Trendmicro housecall
F-Secure
BitDefender (free removal of the malware)

After that, I suggest an installation from the scratch:

  1. Uninstall avast from Control Panel first.
  2. Boot.
  3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
  4. Boot.
  5. Install again the latest avast! version.
  6. Boot.
  7. Check and post the results.
3

What avast processes are running in Task Manager, they begin with ash or asw, see image ?

4

thanx 4 replies …

services begin with ash …

5

So, what services do you have that start with ash?

6

pogo1945, your installation is not good, did you try what I’ve suggested before?