Everyday when I manually update I have to restart my computer. This did not use to be the case.
It shouldn’t be the case now either so there is something wrong.
Operating system restart needed by avast message - First check the contents of the C:\Program Files\Alwil Software\Avast4\Setup\setup.log file, which should show you why it thinks the reboot is needed.
This may be solved, in some systems, by deleting the file C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt
If that doesn’t resolve it check this:
You can also check this registry entry (right after computer restart):
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager, if it contains “PendingFileRenameOpertaions”.
Check its contents and if there’s only “reboot.txt” from avast4\setup folder, delete PendingFileRenameOperations, don’t delete any other key.
Back-up (export) the registry key before you edit/delete, just in case.
If that still isn’t the problem it could be a tweaking exercise that has an impact on avast.
- Also see 8,3 Tweak issue - Check out this thread and see if some of the possible solutions can help you too.
http://forum.avast.com/index.php?topic=28199.0
Itsnow, if you can interpret the results, just post here the last 150 lines of the log, for instance.
19:43:25 min/gen Started: 17.06.2007, 19:43:25
19:43:25 min/gen Running setup_av_pro-3e9 (1001)
19:43:25 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
19:43:25 vrb/sys Computer WinName: BRUTUS
19:43:25 min/sys Windows Net User: BRUTUS\Larry
19:43:25 min/gen Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
19:43:25 vrb/gen DldSrc set to inet
19:43:25 vrb/gen Operation set to INST_OP_UPDATE_GET_PACKAGES
19:43:25 min/gen Old version: 3e9 (1001)
19:43:25 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
19:43:25 vrb/sys Computer DnsName: brutus
19:43:25 vrb/sys Computer Ip Addr: 12.226.184.71
19:43:25 nrm/int SYNCER: Type: use IE settings
19:43:25 nrm/int SYNCER: Auth: another authentication, use WinInet
19:43:25 vrb/pkg Part prg_av_pro-3e9 is installed
19:43:25 vrb/pkg Part vps-74902 is installed
19:43:25 vrb/pkg Part news-4b is installed
19:43:25 vrb/pkg Part setup_av_pro-3e9 is installed
19:43:25 vrb/pkg Part jrog-7 is installed
19:43:25 min/gen Old version: 3e9 (1001)
19:43:26 vrb/fil SetExistingFilesBitmap: 1024->119->119
19:43:26 min/gen GUID: f63316a1-077f-4b01-aa91-3ed7987ba827
19:43:26 nrm/gen Server definition(s) loaded for ‘main’: 125 (maintenance:0)
19:43:26 nrm/gen SelectCurrent: selected server ‘Download106 AVAST server’ from ‘main’
19:43:26 min/pkg GetPackages - set proxy for inet
19:43:26 nrm/int SYNCER: Type: use IE settings
19:43:26 nrm/int SYNCER: Auth: another authentication, use WinInet
19:43:26 vrb/gen Used server: http://download106.avast.com/iavs4x
19:43:26 nrm/gen Server definition(s) loaded for ‘main’: 125 (maintenance:0)
19:43:26 nrm/gen SelectCurrent: selected server ‘Download83 AVAST server’ from ‘main’
19:43:26 min/pkg GetPackages - set proxy for inet
19:43:26 nrm/int SYNCER: Type: use IE settings
19:43:26 nrm/int SYNCER: Auth: another authentication, use WinInet
19:43:26 vrb/gen Used server: http://download83.avast.com/iavs4x
19:43:26 vrb/gen Used server: http://download83.avast.com/iavs4x
19:43:27 vrb/gen Used server: http://download83.avast.com/iavs4x
19:43:27 vrb/gen Used server: http://download83.avast.com/iavs4x
19:43:27 min/pkg Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
19:43:27 vrb/pkg LatestPartInfo: jrog = jrog-a
19:43:27 vrb/pkg LatestPartInfo: news = news-4b
19:43:27 vrb/pkg LatestPartInfo: program = prg_av_pro-3e9
19:43:27 vrb/pkg LatestPartInfo: setup = setup_av_pro-3e9
19:43:27 vrb/pkg LatestPartInfo: vps = vps-75000
19:43:27 vrb/gen Used server: http://download83.avast.com/iavs4x
19:43:27 vrb/pkg Part vps-75000 was set to be installed
19:43:27 vrb/pkg Removed obsolete file part-vps-74902.vpu
19:43:27 min/gen Part of license key: W49400868H4100A1106
19:43:27 vrb/pkg IsFullOkay: vps-75000.vpu - not okay
19:43:27 vrb/pkg IsFullOkay: vpsm-75000.vpu - not okay
19:43:27 vrb/pkg IsFullOkay: vpsm-75000.vpu - not okay
19:43:27 vrb/pkg IsFullOkay: vps-75000.vpu - not okay
19:43:27 vrb/pkg IsFullOkay: vpsm-75000.vpu - not okay
19:43:27 vrb/pkg IsFullOkay: vpsm-75000.vpu - not okay
19:43:28 vrb/gen Used server: http://download83.avast.com/iavs4x
19:43:28 nrm/pkg DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vps-75000-74900.vpu, returned 0x00000000
19:43:32 vrb/pkg Diff ok, created: vps-75000.vpu
19:43:32 vrb/gen Used server: http://download83.avast.com/iavs4x
19:43:32 nrm/pkg DldPackage: C:\Program Files\Alwil Software\Avast4\Setup\vpsm-75000.vpu, returned 0x00000000
19:43:32 vrb/pkg Removed obsolete file vpsm-74902.vpu
19:43:36 min/pkg vps: needs to be updated [075000]
19:43:36 vrb/pkg FilterOutExistingFiles: 120 & 119 = 1
19:43:36 nrm/pkg Transferred files: 8
19:43:36 nrm/pkg Transferred bytes: 395247
19:43:36 nrm/pkg Transfer time: 1204 ms
19:43:36 vrb/int Sending stats ‘http://download83.avast.com/cgi-bin/iavs4stats.cgi’: 00000000 204
19:43:36 vrb/fil NeedReboot=false
19:43:36 vrb/sys Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
19:43:36 vrb/fil MoveFileEx(“C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
19:43:36 min/gen Return code: 0x20000000 [Something done]
19:43:36 min/gen Stopped: 17.06.2007, 19:43:36
19:43:37 min/gen Started: 17.06.2007, 19:43:37
19:43:37 min/gen Running setup_av_pro-3e9 (1001)
19:43:37 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
19:43:37 vrb/sys Computer WinName: BRUTUS
19:43:37 min/sys Windows Net User: BRUTUS\Larry
19:43:37 min/gen Cmdline: /refresh /noreboot /updatevps /silent /progress
19:43:37 vrb/gen Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
19:43:37 min/gen Old version: 3e9 (1001)
19:43:37 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
19:43:37 nrm/int SYNCER: Type: use IE settings
19:43:37 nrm/int SYNCER: Auth: another authentication, use WinInet
19:43:37 vrb/pkg Part prg_av_pro-3e9 is installed
19:43:37 vrb/pkg Part vps-75000 is installed
19:43:37 vrb/pkg Part news-4b is installed
19:43:37 vrb/pkg Part setup_av_pro-3e9 is installed
19:43:37 vrb/pkg Part jrog-7 is installed
19:43:37 min/gen Old version: 3e9 (1001)
19:43:37 vrb/fil SetExistingFilesBitmap: 1024->119->119
19:43:37 min/gen GUID: f63316a1-077f-4b01-aa91-3ed7987ba827
19:43:37 vrb/gen Entering:UpdateInstallPackages
19:43:37 min/pkg Load C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
19:43:37 vrb/pkg LatestPartInfo: jrog = jrog-a
19:43:37 vrb/pkg LatestPartInfo: news = news-4b
19:43:37 vrb/pkg LatestPartInfo: program = prg_av_pro-3e9
19:43:37 vrb/pkg LatestPartInfo: setup = setup_av_pro-3e9
19:43:37 vrb/pkg LatestPartInfo: vps = vps-75000
19:43:37 vrb/pkg ArePartsInstallable: 1
19:43:41 min/pkg vps: can’t open event Global\vpsNew.sig
19:43:41 min/pkg vps: updated [075000]
19:43:41 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4*.*
19:43:41 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH*.*
19:43:41 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HELP*.*
19:43:41 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\ENGLISH\HtmlData*.*
19:43:41 vrb/fil Fix security on: C:\Program Files\Alwil Software\Avast4\images*.*
19:43:41 nrm/pkg Transferred files: 0
19:43:41 nrm/pkg Transferred bytes: 0
19:43:41 nrm/pkg Transfer time: 0 ms
19:43:41 vrb/fil NeedReboot=false
19:43:41 vrb/sys Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
19:43:41 vrb/fil MoveFileEx(“C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
19:43:41 min/gen Return code: 0x20000000 [Something done]
19:43:41 min/gen Stopped: 17.06.2007, 19:43:41
19:43:41 min/gen Started: 17.06.2007, 19:43:41
19:43:41 min/gen Running setup_av_pro-3e9 (1001)
19:43:41 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
19:43:41 vrb/sys Computer WinName: BRUTUS
19:43:41 min/sys Windows Net User: BRUTUS\Larry
19:43:41 min/gen Cmdline: /stopstat /silent /noreboot
19:43:41 vrb/gen Operation set to INST_OP_[16]
19:43:41 min/gen Old version: 3e9 (1001)
19:43:41 nrm/gen SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
19:43:41 nrm/int SYNCER: Type: use IE settings
19:43:41 nrm/int SYNCER: Auth: another authentication, use WinInet
19:43:41 vrb/pkg Part prg_av_pro-3e9 is installed
19:43:41 vrb/pkg Part vps-75000 is installed
19:43:41 vrb/pkg Part news-4b is installed
19:43:41 vrb/pkg Part setup_av_pro-3e9 is installed
19:43:41 vrb/pkg Part jrog-7 is installed
19:43:41 min/gen Old version: 3e9 (1001)
19:43:45 nrm/pkg Transferred files: 0
19:43:45 nrm/pkg Transferred bytes: 0
19:43:45 nrm/pkg Transfer time: 0 ms
19:43:45 vrb/fil NeedReboot=false
19:43:45 vrb/sys Reboot set by filRenameOnReboot(C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt,)
19:43:45 vrb/fil MoveFileEx(“C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt”, NULL)
19:43:45 min/gen Return code: 0x20000001 [Nothing done]
19:43:45 min/gen Stopped: 17.06.2007, 19:43:45
I recently did disable the creation of short names (8.3). That must be the problem.
I suggest an installation from the scratch:
Yes, that could be a problem as David said in the reply #1.
That would appear to have been the problem as some others have experienced this problem.
Though why it has only come to light with the 4.7.1001 program update when previous versions of avast didn’t have a problem with this.
Why I think isn’t a concern to you all you want to have is avast running, have you reversed/applied .reg fix mentioned in the link I gave and is avast now acting normally (no request for reboot) ?