all Win7 BSOD

system · 2017-03-20T12:00:12.000Z

Martin Svoboda post:8:

Hi, which version of the client are you using?

17.2.2517 (build17.2.3419.64)

system · 2017-03-20T12:00:40.000Z

Good Morning All,

Same issue here on multiple machines,

Version 17.2 (2517), release date 03/01/2017

system · 2017-03-20T12:14:04.000Z

Same situation here, multiple Windows 7 computers down here. Build 17.2.3419.64.

system · 2017-03-20T12:17:37.000Z

Same issue here on 60 machines

system · 2017-03-20T12:25:31.000Z

Today is Monday. All faculty booting computers and getting a BSOD. New client 17.2.2517 has been installed on close to 2000
computers. for my school district. computers getting this all over the District. I have disconnected my 2 bench test computers running Windows 7. Boot into safe mode and removed Avast Business Client 17.2.2517.

Restarted computers 6 times, with no error’s. Looks like big bug in version 17.2.2517. Please help how am I going to fix close to 2000 computers.

Endt · 2017-03-20T12:29:21.000Z

petr.chytil post:26:

We are currently investigating the root cause. The fix will be delivered ASAP. Will keep you posted.

system · 2017-03-20T13:04:49.000Z

I performed clean install of version 17.2.2517 (Build 17.2.3419.64) I restarted the 2 bench computers 6 times.

There was no BSOD screen on the computers.

Could the cause be in the upgraded from version 12.3.2515?

system · 2017-03-20T13:05:12.000Z

Please any fix for this issue?

Matthew229 · 2017-03-20T13:06:58.000Z

Disable FileSystem shield is a temporary workaround. Fix will be delivered by the next Virus Definition Update.

Asyn · 2017-03-20T13:22:42.000Z

Hi guys, see: https://forum.avast.com/index.php?topic=199156.msg1379196#msg1379196

system · 2017-03-20T13:28:39.000Z

Having the same issue at our school. All our 32-bit machines are crashing and/or freezing. Is Avast actually working on this, or am I going to have to uninstall this from every computer?

InfratechSolutions · 2017-03-20T13:31:49.000Z

Last update about this issue: https://forum.avast.com/index.php?topic=199176.0

system · 2017-03-20T13:58:57.000Z

I have tried the clean install on a couple computers here and that seems to be working so far.

system · 2017-03-20T14:07:57.000Z

I am only seeing this on 32 bit machines.

Is anyone having this same issue with 64 bit machines?

Asyn · 2017-03-20T14:12:01.000Z

jrahmlow post:22:

Is anyone having this same issue with 64 bit machines?

Nope, see: https://forum.avast.com/index.php?topic=199176.0

system · 2017-03-20T14:27:45.000Z

We are only seeing this on 32 bit machines as well.

system · 2017-03-20T14:35:47.000Z

The clean reinstall is not working now, bsod is starting to happen again on the clean reinstall machines we tested.

Asyn · 2017-03-20T14:38:21.000Z

John984 post:25:

The clean reinstall is not working now, bsod is starting to happen again on the clean reinstall machines we tested.

No need to reinstall, just wait for the VPS-Update.

system · 2017-03-20T14:44:50.000Z

John984 post:25:

The clean reinstall is not working now, bsod is starting to happen again on the clean reinstall machines we tested.

Same here…

Endt · 2017-03-20T14:54:03.000Z

This is happening only on win7 32b machines with latest public release and latest virus definitions. We are now building new definitions with fix, it should be out soon.

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