all Win7 BSOD

system · 2017-03-20T12:25:31.000Z

Today is Monday. All faculty booting computers and getting a BSOD. New client 17.2.2517 has been installed on close to 2000
computers. for my school district. computers getting this all over the District. I have disconnected my 2 bench test computers running Windows 7. Boot into safe mode and removed Avast Business Client 17.2.2517.

Restarted computers 6 times, with no error’s. Looks like big bug in version 17.2.2517. Please help how am I going to fix close to 2000 computers.

Endt · 2017-03-20T12:29:21.000Z

petr.chytil post:26:

We are currently investigating the root cause. The fix will be delivered ASAP. Will keep you posted.

system · 2017-03-20T13:04:49.000Z

I performed clean install of version 17.2.2517 (Build 17.2.3419.64) I restarted the 2 bench computers 6 times.

There was no BSOD screen on the computers.

Could the cause be in the upgraded from version 12.3.2515?

system · 2017-03-20T13:05:12.000Z

Please any fix for this issue?

Matthew229 · 2017-03-20T13:06:58.000Z

Disable FileSystem shield is a temporary workaround. Fix will be delivered by the next Virus Definition Update.

Asyn · 2017-03-20T13:22:42.000Z

Hi guys, see: https://forum.avast.com/index.php?topic=199156.msg1379196#msg1379196

system · 2017-03-20T13:28:39.000Z

Having the same issue at our school. All our 32-bit machines are crashing and/or freezing. Is Avast actually working on this, or am I going to have to uninstall this from every computer?

InfratechSolutions · 2017-03-20T13:31:49.000Z

Last update about this issue: https://forum.avast.com/index.php?topic=199176.0

system · 2017-03-20T13:58:57.000Z

I have tried the clean install on a couple computers here and that seems to be working so far.

system · 2017-03-20T14:07:57.000Z

I am only seeing this on 32 bit machines.

Is anyone having this same issue with 64 bit machines?

Asyn · 2017-03-20T14:12:01.000Z

jrahmlow post:22:

Is anyone having this same issue with 64 bit machines?

Nope, see: https://forum.avast.com/index.php?topic=199176.0

system · 2017-03-20T14:27:45.000Z

We are only seeing this on 32 bit machines as well.

system · 2017-03-20T14:35:47.000Z

The clean reinstall is not working now, bsod is starting to happen again on the clean reinstall machines we tested.

Asyn · 2017-03-20T14:38:21.000Z

John984 post:25:

The clean reinstall is not working now, bsod is starting to happen again on the clean reinstall machines we tested.

No need to reinstall, just wait for the VPS-Update.

system · 2017-03-20T14:44:50.000Z

John984 post:25:

The clean reinstall is not working now, bsod is starting to happen again on the clean reinstall machines we tested.

Same here…

Endt · 2017-03-20T14:54:03.000Z

This is happening only on win7 32b machines with latest public release and latest virus definitions. We are now building new definitions with fix, it should be out soon.

system · 2017-03-20T16:13:06.000Z

Any word on Fix Thanks

system · 2017-03-20T16:39:45.000Z

vanfartech post:29:

Any word on Fix Thanks

No fix has been released yet. They are looking at about 4PM CT for a release of the fix.

We at our district are going to dump Avast!. Too many issues with this product that has negatively affected our systems this year.

Looking at Sophos again and maybe just using Windows Defeneder instead.

Asyn · 2017-03-20T16:41:59.000Z

Fix is finally out, see: https://forum.avast.com/index.php?topic=199176.msg1379322#msg1379322

system · 2017-03-20T20:33:24.000Z

Mark Schoenberger post:30:

vanfartech post:29:

Any word on Fix Thanks

No fix has been released yet. They are looking at about 4PM CT for a release of the fix.

We at our district are going to dump Avast!. Too many issues with this product that has negatively affected our systems this year.

Looking at Sophos again and maybe just using Windows Defeneder instead.

don’t go sophos, go bit defender ,
I was using it since the BD company started, just running a test on Avast in a couple of our factories
NOT worth the hassle.

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