Allow apps in Avast! Mobile Security without sending the info to Avast

Avast Mobile Security Avast Mobile Security for Android
1

Avast! Mobile Security has detected an app as potentially unwanted in my phone (that is, actually, wanted), and only allows me to choose either reporting it to Avast as a false positive, or uninstalling it. Is there a way to allow the app without sending the information to Avast?

Thanks

2

Hi,

no, not really. The only thing you can do at the moment is turn off PUP detection in AMS Settings.

Filip

3

Hi,

Thank you for your answer.

I understand that although I deactivate this option, real malware/virus will be still detected. But then I wonder, if a PUP is a different thing to real malware/virus, what is exactly a PUP for Avast? What is the AVAST criteria to consider an app as a PUP?

BR

4

Hello,

a PUP means potentially unwanted program. That means it’s not a virus. Usually its some tools which contains other micro programs which you dont want. For example website browser packed with some unwanted toolbar. Thats why Avast! warns you its something different than you probably want.

Best regards,
Filip Chytrý
Virus Analyst

5

Hi,

Thank you again.

I think that not to be able to mark a detected PUP as a “false positive”, and that the only solution is to deactivate the PUP detection globally, so that either real PUPs could not be detected or false positives are continuously displayed, is an Avast! weakness

I wonder if there is some kind of “suggestions box” where I could report this for future improvement.

BR

6

Hi,

we already talked about an “ignore” option to both PUPs and malware (since those might be FPs), but it’s not as easy as it sounds since it might create a security hole on rooted devices. Not saying it can’t be done, just saying it would take a significant time to implement.

Filip