I just tried to run OTL as administrator. I did not have a password (am I supposed to create one?) and received an error : Unable to log on. Logon failure: user account restriction. Possible reasons are blank passwords are not allowed, …
Hi,
Just double-click on OTL and that should be fine. 
One more question (I hope!)… I could not find Security Check in Add/Remove Programs. How do I remove it? Thanks for your patience!!
Hi,
You can just delete that from your Desktop and that will be gone.
Jeff, You’ve been great! Thank you so much for all your help and hand-holding!!
You are more than welcome. It was a pleasure working with you.