Alureon K, yes I think I have it too!!!

Viruses and worms
21

Hmm it is not the variant I thought… Must be a new one

On completion of this could you upload the entire zip file to mediafire http://www.mediafire.com/
and post the sharing link

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

Click the cog in the upper right

http://i1224.photobucket.com/albums/ee362/Essexboy3/AVP%20shots/AVPfront.gif

Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan

http://i1224.photobucket.com/albums/ee362/Essexboy3/AVP%20shots/avpsettings.gif

Allow AVP to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threats report from the left and press Save button
Save it to your desktop and attach to your next post

Now the Analysis

Rerun AVP and select the Manual Disinfection tab and press Start Gathering System Information

http://i1224.photobucket.com/albums/ee362/Essexboy3/AVP%20shots/AVPAnalysis.gif

On completion click the link to locate the zip file to upload and attach to your next post

http://i1224.photobucket.com/albums/ee362/Essexboy3/AVP%20shots/AVPZiplocation.gif

22

Disaster :frowning:

Downloaded as instructed. Ran scan, which said it would take 10 hours so left it running overnight. when i got up this morning it was asking if I wanted to delete infected files (I think), so i said yes.It did that then treid to restartbut startup failed.Had options of running a startup repair (HP assistant) which I did but it still wouldn’t start. Then had option to try restore. I have tried every restore point back to over a week ago and it still won’t start up.
Am now posting from hubby’s netbook.
only option left that i can see is to restore back to factory settings. just thought i’d post before going to this final resort?

23

Can you remember which files were offered for deletion ?

On the startup page that you can get to is there an option repair my computer ?

If so does that allow you to access the command prompt

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7275.jpg

Select your operating system

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277202.jpg

Select Command prompt

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg

24

Sorry, can’t remember files,7 threats were detected. I think the first couple were in emails?
There is an option Run Computer Checkup and if I select that there is then an option to open command prompt

25

OK then when it fails to start does it give the MBR as a reason. I do not want to reset that in case it is not the problem

26

it doesn’t give a reason.

27

From the command prompt could you type the following and let me know the output

bootrec /ScanOs

28

[b]Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

X:\windows\system32>[/b]

i’m thinking that isn’t good :-\

29

OK first we will try the fixboot option - then if need be the rebuild

From the command prompt type the following and then reboot if possible to normal windows

bootrec /FixBoot

30

it says the operation completed successfully, but is still just a command prompt window

31

So it failed to reboot normally

From the command prompt type :

Bootrec /RebuildBcd

If it asks what partition it will need to be 1

32

exact same answer as with ScanOs, then just command prompt again. I AM right in putting a space after bootrec yes?

33

Yes the space is right

I was hoping that the no OS indicator was wrong

Do you wish to back up data from this computer before you you re-install it ?

34

I already did before I tried restore. Got what I can I think.

35

actually, was wondering if i can backup my vueminder calendar as doubt that was included. not essential, but would be handy

36

I am sorry we could not get you back up and running again… Unfortunately we are always playing catch up with these miscreants and sometimes they win

It is a possibility, however, it would take an hour or so to burn the necessary disc and recovery could not be guaranteed

37

oh well, hopefully i have most of what i need on the external hard disk. is there any risk the infection could have been passed on too? hapy (sort of!) to go for the full restore now. HP assistant offers an option to reset to factory settings.

38

If you go for the factory option it will in effect reformat the drive - so it would be the best to take

39

so i just close the prompt window and go for that?

if after that it starts up and i start loading my files back on should i do any scans again?

40

There should be no requirement as it will be as if you just received it

Yes close the prompt