igor0
2
Well, the biggest problem was that we could not reproduce the issue, and hadn’t therefore any ideas on what could go wrong.
Recently, there appeared a discussion somewhere on the net on this topic, with replies from some experienced people from Microsoft implying that there really shouldn’t be any difference between the particular keyboard types… and even some strange hints on how to solve possible issues.
We took some guesses, tried something… and according to the replies from the users, it seems that it works. (But we still weren’t able to reliably reproduce the original problem, even when we knew what to look for).