Amazon access refused with Secureline VPN

When I use VPN Amazon asks for challenge by entering Letters in image but still refuses connection with correct answer

Turned off VPN and Amazon works fine without a challenge
What gives?

Which location? Have you tried a different location?

Error occurs using the following US locations:

Atlanta
Chicago
Dallas
Las Vegas
Washington DC

Hi

Has anyone solved the Amazon connection problem yet?

I am in the UK

Maybe you need to use a location in the UK.