An error has occured!!! SOLVED! Thanks

General Topics
1

Hello,

since two days, I have this message (translation of the french message):

“An error has occured while attempting to update. Check here for more information.”

And when I click to have more information, i have:
“no server can be choosen for the download”

I have tried to desactivate the firewall, but it’s the same problem every time I try to update the Avast database or program!

Any idea???

Thanks

2

Not sure if I can recognise the translated error, but this may be the problem and is worth a try.

The servers.def file would appear to be corrupt or 0KB, C:\Program Files\Alwil Software\Avast4\Setup\servers.def . You can try and download the servers.def file, http://files.avast.com/iavs4x/servers.def and replace the original with it.

Or delete the servers.def file and try a manual update, it should download another copy.

3

THANKS a lot, I have replace the server.def, and now it’s OK.

Michel

4

No problem, glad I could help.

Welcome to the forums.