an error when i update

Avast Free Antivirus / Premium Security
1

ver:4.8.1229
SI:0x00000002
ST:0xFFFFFFF
LE:0x0000000.

2

What is your Operating System ?

Your version of avast is out of date, the latest version is 4.8.1335, so I would suggest a clean reinstall:

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall. Ensure that you scroll down and select the avast direct download link for the English version and not Cnet as that is for an on-line installation (not what you want to do). - Direct download for avast Home, English version, http://files.avast.com/iavs4pro/setupeng.exe.
Download the avast! Uninstall Utility, find it here and save it to your HDD.

    1. Now uninstall (using add remove programs, if you can’t do that start from the next step), reboot.- 2. run the avast! Uninstall Utility, reboot. If step 1 failed it may be necessary to run this from safe mode, once complete reboot into normal mode.- 3. install the latest version, reboot.
3

waa. i downloaded tha Cnet one… is that ok?

4
waa. i downloaded tha Cnet one.. is that ok?
Depends if it's the right one or not. The reply above will ensure you have the right one, if you follow the recommendation.

Another method that may work is to right click the tray icon, select 'updating" then “program update”. It will be several MB; should install cleanly over the top. If it doesn’t, refer DavidR’s reply.

5

;D ;D ;D

thanks for the help, i was able to update my avast home

:slight_smile:

6

No problem, glad I could help.

Welcome to the forums.