Android mobiles show up but no details

If I click on the mobile device, it is shown live, I get the message:

We are sorry, but detailed information for device G7-L01 is currently not available.
Used to work OK, app is up to date?

it’s a SM T350 Samsung Galaxy Tab A 8 Wifi only its modified between Samsung and google I try new or different software

https://forum.avast.com/index.php?board=66.0