Seems like the Avast Free is better than the Avast Premium, because Avast Free has never bothered me with anything at all for an entire year until it’s time to do the annual re-registration thing.
Now that I have Avast Premium since last night (Premium Security for 1 year), I’ve already got 2-3 of these popups asking to “Renew early and save up to $60”.
It’s literally the first day of a year-long subscription and it’s already asking me to renew, AND with no option to turn off the popup despite already having Silent Mode on?
Can something be done about this? No disable, only suffer? Abandon hope all ye who buy premium?
If I remember rightly, others have reported this and they have the ads/promotions disabled and also wasn’t this reported/considered a bug that needs fixed ?
Unfortunately not, but if I recall it was shortly after this latest program update and I think you responded in the same way to switch off the ads. Which the user did but that didn’t stop it.
Having Avast Free I haven’t suffered the renew early popup. We will have to see if the OP can or has the ads switched off and if they have stopped.
Hello. I checked the Personal Privacy page after you directed me to it, these are the
settings I had in the pic below, nothing changed.
Also ever since making this topic, I have not yet had another popup, even with no
settings changed, but maybe it was because I was in a full-screen game this entire time?
I will be sure to reply to this topic if it happens again tomorrow (or any time after) to keep you updated.
Try this to report a bug, at the very least it should have them investigate the problem.
Right click on the Avast tray icon > About Avast - Found a bug let us know - Let us Know button - Select I have found a bug option - in this window a brief explanation of the bug (your problem) and click the Submit Feedback. I would suggest giving a link back to this topic, as it will give more information than the text based bug report can.
I have premium and they are bombarding me with this stupid bullshit. I am also running in silent mode, so this obnoxious and repulsive corporate moneygrubbery is likely going to cause me to find a different service.
We face the same problem. I thought avast will fix the annoying disturbing interrupting reminder on the latest-newest-best-ever-version, but NOT, keep poping up. I’ve give up avast, will stop continue subscribe premium.
As an update and to clarify the pop message issue.
This is not a bug. We are offering an upgrade service package (Ultimate).
We believe this to be a great deal and package. We understand the frustration with the pop-up offer, and we’re looking into doing optimizations on the frequency of these.
It is currently not possible to disable these upgrade offers within Avast. However, we are looking into solutions.
I’m sorry but that is not a good excuse.
The simplest thing you could’ve done was add a “remind me in xxx days” or something to that effect. Forcing a popup on us with no way of muting it? That’s the exact kind of thing we expected to NOT see after buying the software.
What about things that don’t use full screen… spreadsheets, text editors… stuff in maximized windows? Not games. My focus gets stolen multiple times a day. I have NOT yet renewed because I am sick of being nagged by popups while I still have a paid subscription. Wait until I let it lapse before turning on malware mode.
Agreed that, bro. This “pop-up” problem only occur recently, past few year was quite good. as a many years of royalty of avast user, i feel disappointment on what avast did to his royalty subscriber user. I am going to give up avast n look for other product service.
