It does look better doesn’t it ;D
Could you now run a fresh OTL quick scan please to see what remains
How is the system behaving now ?
Yes, the log file looked much cleaner. 8)
And, I’m sure the machine is running better.
Will get a fresh OTL quick scan log for you shortly.
I will be off line soon as I need to listen to Harry’s Game ;D But I shall return on the morrow
Attached is a “fresh” OTL log file.
Thank you.
I will monitor the laptop for awhile to watch for any strange operation.
I thought after all this, and being a member of the Avast forum since 2008, my status as “Newbie” would change, but alas it was not to be. :
I thought after all this, and being a member of the Avast forum since 2008, my status as "Newbie" would change, but alas it was not to be.
User rankings dependent on number of posts made by user.
It’s just that you have had few problems, which is a good thing.
That looks pretty - could you now do the following to reset the TCPIP stack
Run the MSFixit on this page http://support.microsoft.com/kb/299357
Please download Malwarebytes’ Anti-Malware
Double Click mbam-setup.exe to install the application.
[*]Make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select “Perform Quick Scan”, then click Scan.
[*]The scan may take some time to finish, so please be patient.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Make sure that everything is checked, and click Remove Selected.
[]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*]Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
Cheers… ;D
Applied MSFixit without any error message.
I had already run a quick scan after you signed off yesterday, but ran it again this morning as you request.
Attached is the log.
[b]mchain,
You are correct. I am fortunate to have had only one “serious” problem in 4 years.
cheers,
Al[/b]
Any further problems apparent ?
I do have a question about an error with the firewall as I get a Windows Firewall error when try to “Use recommended settings”.
“Windows Firewall can’t change some of your settings.
Error code 0x80070424”
Is this something AIS is causing, or something that needs to be corrected?
Neither Zonealarm, or Comodo are installed.
Other than this everything seems to be running normally.
Edit Added:
Windows Defender is stopped and issues an error when attempting to Start.
[b]“The specified service does not exist as an installed service. (Error Code: 0x80070424)”
OK lets check for damage
http://i1224.photobucket.com/albums/ee362/Essexboy3/Farbar/fss.jpg
Tick “All” options.
Press “Scan”.
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.
Your link doesn’t work, but I found it.
FSS.txt attached.
Oops my error a different forum software
MpsSvc Service is not running. Checking service configuration: Checking Start type: Attention! Unable to open MpsSvc registry key. The service key does not exist. Checking ImagePath: Attention! Unable to open MpsSvc registry key. The service key does not exist. Checking ServiceDll: Attention! Unable to open MpsSvc registry key. The service key does not exist.bfe Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open bfe registry key. The service key does not exist.wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
I am just going to upload to my site the registry keys that you are missing
Download them to your desktop
Right click each one and select merge
Accept the warnings and then re-run Farbar
https://skydrive.live.com/?cid=32D8666F4048075B&id=32D8666F4048075B!117&sc=documents
Files are :
wscsvc.reg
bfe.reg
MpsSvc64.reg
All 3 Reg files Merged successfully.
FSS.txt attached.
Could you now reboot and try the firewall and defender
Reboot…
Windows Defender is still stopped and issues an error when attempting to Start.
“The specified service does not exist as an installed service. (Error Code: 0x80070424)”
The Firewall is still giving the same error as before.
Well all the related files and keys are there so lets go for an automated fix to kick start them
Download Windows Repair (all in one) from this site
Install the programme then run
Go to step 2 and allow it to run Disc check (This stage can be skipped)
http://i1224.photobucket.com/albums/ee362/Essexboy3/Capture3.gif
Once that is done then go to step 3 and allow it to run SFC
http://i1224.photobucket.com/albums/ee362/Essexboy3/Capture.gif
On the start repairs tab select advanced mode and click start
http://i1224.photobucket.com/albums/ee362/Essexboy3/Capture1.gif
Select the items ticked(remove the ticks from the rest ) and tick restart system when finished
Tweaking is still working hard at Step 5… :
I forgot to tick Restart. Presume manual restart okay?
Aye that will work
Did the sfc scan do any changes ?
SFC results indicated;
“Windows Resource Protection did not find any integrity violations.”
Tweaking just finished. Asking for restart.
p.s.
It’s getting to be pretty late where you are…
How much longer will you be available?