Hi, I have an issue with poping up “Ads by Discount Ext” every time I open a webpage.
Here are my logs - could someone please take a look and help me?
Thank you!
Could you let me know if this clears it
Re-install Chrome
Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.
- If you have bookmarks, let’s save them by exporting them - Export Bookmarks
- Then I need you to go Google Sync and sign into your account
- Scroll down until you see the “Stop and Clear” button and click on the button. At the prompt click on “Ok”
- Now we need to uninstall chrome using control panel.
Note: When asked about user data or settings you must remove this also so please check the box. - Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
- Import your bookmarks back into Chrome
- Sign back in to your Chrome browser so that your bookmarks sync with your online account.
THEN
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION R2 Exasperated Storage; C:\Program Files (x86)\Exasperated Storage\Exasperated Storage.exe [8016188 2015-07-16] () [File not signed] <==== ATTENTION 2015-07-16 16:47 - 2015-07-16 16:47 - 08016188 _____ C:\windows\SysWOW64\1.exe 2015-07-16 16:47 - 2015-07-16 16:47 - 00000000 ____D C:\Program Files (x86)\Exasperated Storage 2015-07-14 19:24 - 2015-07-14 19:24 - 00000000 _____ C:\Users\tomis_000\AppData\Local\{E4439344-28F7-4D64-87D3-12C63BC73377} 2015-07-03 10:48 - 2015-07-17 16:51 - 00000000 ____D C:\ProgramData\10489376522151246086 2015-06-29 21:23 - 2014-11-23 08:45 - 00000000 __SHD C:\Users\tomis_000\AppData\Local\EmieBrowserModeList 2015-06-29 21:23 - 2014-10-31 21:41 - 00000000 __SHD C:\Users\tomis_000\AppData\Local\EmieUserList 2015-06-29 21:23 - 2014-10-31 21:41 - 00000000 __SHD C:\Users\tomis_000\AppData\Local\EmieSiteList 2015-07-14 19:24 - 2015-07-14 19:24 - 0000000 _____ () C:\Users\tomis_000\AppData\Local\{E4439344-28F7-4D64-87D3-12C63BC73377} Task: {65E38020-8F32-4469-8E49-938E90AB3F0E} - System32\Tasks\BackgoundCutter => c:\programdata\{ada143bf-700e-9753-ada1-143bf7000efd}\5757918227823599364b.exe <==== ATTENTION Task: {BC88CE05-BED4-4DB8-B46D-1C9B2ED23B90} - System32\Tasks\CDCopy => c:\programdata\{e6fb7eed-48a5-ef30-e6fb-b7eed48afbb5}\winzip12.1proactivationkey.exe-1435913232735.exe <==== ATTENTION Task: C:\windows\Tasks\BackgoundCutter.job => c:\programdata\{ada143bf-700e-9753-ada1-143bf7000efd}\5757918227823599364b.exe <==== ATTENTION Task: C:\windows\Tasks\CDCopy.job => c:\programdata\{e6fb7eed-48a5-ef30-e6fb-b7eed48afbb5}\winzip12.1proactivationkey.exe-1435913232735.exe <==== ATTENTION c:\programdata\{ada143bf-700e-9753-ada1-143bf7000efd} c:\programdata\{e6fb7eed-48a5-ef30-e6fb-b7eed48afbb5} RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
FINALLY
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
thanks for the prompt reply!
here are the logs…
Have the ads now ceased ?
yes, no works perfectly! thank you essexboy!
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe