I’ve been reading over a few threads on here and it seems this is becoming somewhat of a common issue.
I went to boot my computer up Monday and it gets to the Starting Windows screen and stops, and then continues to reboot and this will continue to loop until I shut it down. I also cannot boot in safe mode, run the windows repair, or even boot from my Windows 7 disc. Hopefully I can get some help with this, it would be greatly appreciated.
My specs:
Intel Core i5-3450 3.1GHz
ASRock H77 Pro4-M
8GB DDR3 RAM
Nvidia GeForce GTX 660 2GB
Corsair CX600 Power Supply
Windows 7 Home Premium 64 Bit
I can’t remember if I did a recent windows or avast update that would have caused this but the last time I was on I just did what I normally do, nothing out of the ordinary, so im confused as to why this happened. Luckily I have access to a family members laptop so I can load whatever I need to a flash drive to hopefully fix the problem.
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
When I put my Windows disc in and booted from it, it loads up the very first screen which is Install Windows and has you select your language but theirs no mouse cursor so I can’t go any further.
Could you enter the BIOS >> This is probably done by pressing the escape key (or DEL or F2) when the manufacturers logo appears
This will open the BIOS page
Once in the BIOS you will have to find where your SATA settings are.
You will be looking for something like “SATA mode”.
Your options will likely be IDE, AHCI, and RAID. Simply select IDE mode. If already set on IDE then change to AHCI.
Save (often just F10).
Exit and restart.
Alright I changed it to IDE and when I went to restart it, it just did the same thing. However this time when it came to the Starting Windows screen it almost immediately went BSOD.
Lets try a different programme (you can use the same USB)
Download Peazip to the desktop
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly
[*]Your system should now display a Reatogo desktop.
[*]Double-click on the OTLPE icon.
[*]Select the Windows folder of the infected drive if it asks for a location
[*]When asked “Do you wish to load the remote registry”, select Yes
[*]When asked “Do you wish to load remote user profile(s) for scanning”, select Yes
[*]Ensure the box “Automatically Load All Remaining Users” is checked and press OK
[*]OTL should now start.
[*]Press Run Scan to start the scan.
[*]When finished, the file will be saved in drive C:\OTL.txt
[*]Copy this file to your USB drive if you do not have internet connection on this system.
[*]Right click the file and select send to : select the USB drive.
[*]Confirm that it has copied to the USB drive by selecting it
[*]You can backup any files that you wish from this OS
[*]Please post the contents of the C:\OTL.txt file in your reply.
This is so frustrating. Do you have another source where I can download OTLPE? I’m not sure if it’s the host but it sort of stream downloads and it keeps stopping before the complete file downloads.
I fixed it! I managed to borrow a non usb mouse and repair the system using my Windows disc. Thank you so much for the help though. Do you have a PayPal? I’d like to compensate you for your time and ive noticed you have helped out a bunch of people with the same issue for free.
Interesting. Should I just disable windows update? I can also format my drive if that would resolve the problem too. I fixed it again but I just don’t want this to keep happening.
