Norton 2003 could be the problem. If you are not confident to make a Registry cleaning, format and reinstall will be the best and believe me, the fast, way to get a stable system.

If you can, please, make at least 3 partitions in your HDD:

  1. Programs (and OS)
  2. Personal data and configuration files (Office templates, etc.)
  3. Backup/System Restore/Setup files/Miscelaneous

This way you will be able to recover your data and configuration when something wrong occurs with the program (1) partition…

I don’t know if XP Home has or not this feature: Administrative Tools > Services > Action > Export list.
My friend, only few forums hear you in fact :wink: