Let me know how the computer is after this
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.certified-toolbar.com?si=41460&st=bs&tid=2938&ver=2.9&ts=1368291831051&tguid=41460-2938-1368291831051-D41D8CD98F00B204E9800998ECF8427E&q={searchTerms}
SearchScopes: HKCU - {39DA7441-02DA-4F06-98B6-587E554EFE5B} URL = http://search.certified-toolbar.com?si=41460&st=bs&tid=2938&ts=1366654554402&tguid=41460-2938-1366654545855-203025&q={searchTerms}
SearchScopes: HKCU - {afdbddaa-5d3f-42ee-b79c-185a7020515b} URL = http://search.certified-toolbar.com?si=41460&st=bs&tid=2938&ver=2.9&ts=1368291831051&tguid=41460-2938-1368291831051-D41D8CD98F00B204E9800998ECF8427E&q={searchTerms}
SearchScopes: HKCU - {BBA3DB6D-6A22-4240-923B-D85AAEF7062B} URL = http://searchou.com/?q={searchTerms}&id=c25c4e880000000000001c659d835f80&r=493
Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
FF user.js: detected! => C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\vchdyb0b.default\user.js
FF user.js: detected! => C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\zditrhaj.Fujiko\user.js
FF SearchPlugin: C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\vchdyb0b.default\searchplugins\SweetIM Search.xml
FF Extension: No Name - C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\vchdyb0b.default\Extensions\staged [2014-07-22]
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2014-07-22 17:36 - 2013-12-28 00:38 - 00000000 __SHD () C:\WINDOWS\SysWOW64\AI_RecycleBin
C:\Users\Sarah\AppData\Local\Temp\rtd7pkww.dll
CMD: bitsadmin /reset /allusers
CMD: DEL %TEMP%\*.* /F /S /Q
CMD: RD /S /Q %TEMP%
REBOOT:
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.