Dear Mods,
I’ve my another system also in a slow mode. I’ve attached herewith the MBAM and OTL logs for your perusal. I’m looking forward to your much needed help.
Thanks!
Bob
You have a ton of PUP that need removal…
Selecting all PUP http://blog.malwarebytes.org/news/2013/09/selecting-all-pups/
Could you open the OTL log please and select File … save as…
Then for the format type select ANSI
Then re-attach the logs
Here we go for ANSI formatted OTL and Extras logs
Thanks!
Bob
Thanks Pondus! All the PUP from the quarantine have been discarded. Is there any other place, the PUP-s might be there? If so, please let me know. Thanks!
Bob
On completion of this can you let me know how the system is behaving
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
[2014/03/11 22:47:57 | 000,000,000 | ---D | M] (SaveSense) -- C:\Users\luv64\AppData\Roaming\Mozilla\Profiles\258p0wsv.Default User\extensions\{2fab2e94-d6f9-42de-8839-3510cef6424b}
O2 - BHO: (SaveSense) - {2e32cfe5-df92-4ae5-b0be-609ed0df74a6} - C:\Program Files (x86)\SaveSense\SaveSenseIE.dll (SaveSense)
O4 - HKU\S-1-5-21-2663644453-372448052-3588972536-1000..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet File not found
[2014/05/31 23:27:00 | 000,003,120 | ---- | M] () -- C:\Windows\76FMVIFC.ocx
:Files
C:\Program Files (x86)\SaveSense
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Hello essexboy,
Thanks for the guidlance. As I’ve just finished running these scripts, I’ll let you know of the performance in the next message in a while. Thanks
Bob
I’m attaching the OTL log after the (Run Fix / re-boot / quickscan) process.
The log content of Adwcleaner scan is as below
AdwCleaner v3.213 - Report created 28/06/2014 at 19:57:36
Updated 23/06/2014 by Xplode
Operating System : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
Username : luv64 - LUV64-PC
Running from : C:\Users\luv64\Downloads\AdwCleaner.exe
Option : Clean
Hi essexboy,
After this process, the system is behaving stable and reliable.
Before, when I ran some applications and tried to add new entries, it used give me error message and crash. Now, the new entries are added without a glitch.
Thanks for all your help here in this forum!
Regards,
Bob
In that case methinks I will send you on your merry way ![]()
Subject to no further problems ![]()
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean ![]()
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe ![]()
Thanks essexboy for the extended guilines to keep my system clean.
I’ve run the delfix and removed all your disinfection tools.
Now I’ve also installed the Cryptoprevent too. Learning about how to disable the Java.
Thanks again for your help!
Regards,
Bob
My pleasure ![]()