Tipton
There are 3 differences between your Properties and mine.
1 date is different
2 I don’t have a line that says that it can’t be restored
3 my file type is 57
size and everything else is the same.
Hi Guys-
I’m not as skilled as some of you in diagnosing and figuring out problems with viruses, but I also have Tune-Up Utilities 2004, and ran into the same problem with my Avast home edition picking up two viruses-one in the 1-Click Maintenance program (the scanner for temporary files) and one in the Tune-Up shredder program today after Avast did its automatic update (also today).
What I did was I reinstalled Tune-Up from my Control Panel (since I also deleted the virus from the 1-Click Maintenance & Shredder and they wouldn’t operate properly afterwards)…and kept rebooting my computer every time that alarming popup came up after I clicked on either 1-Click or the Tune-Up shredder. I didn’t try to delete or repair the files (as noted in earlier posts, repair is not possible), so I would just close the warning window and reboot. After 3 to 4 reboots, the Avast! program stopped sending up the popup alarm, and everything on Tune-Up (so far) seems to be working properly (as well as my other programs). I think what may has happened was the resident scanner either figured out that it was sending false alarms or maybe it did take out some viruses doing the reboot process, I don’t know. Hope this solution helps some of you until we get a a better explanation of what happened.
BTW-just a note…since I have installed the new MS Windows service pack 2 a couple of weeks ago, I’ve had to either reinstall or change settings on my spyware (Adaware), antivirus and Tune-Up Utilities…I hope there won’t be too much more ‘adjustment’ down the road, hmm!
Tipton, what avast! is that? 4.1 or 4.5?
Avast is the only AV flagging it as a virus.Wrong, Ewido Security Suite show's the same message. Regards housi
Thanks Alwil.
The last update corrected the false positive. I’ve restored the file and things are back to normal. If any one needs the file because they can’t restore, let me know and I’ll make it available for download. ![]()
Working here too…
Send files to Chest is a very good option 8)
HI!
I came up with this very same problem while running a boot scan this morning, I continued the scan onward because I had no intention of removing the trojan to the chest after failing to repair it. I was concerned about disabling a function in TuneUp and obviously the proof is in the pudding!! The question now is what course of action to take? Should I leave well enough alone, and what about the virus tool Avast provides is it of any help, I’m a novice user so any help is greatly appreciated!!
Its 4.1.
Tipton
OK. I think I fixed that “Cannot be restored” for avast! 4.5 (it’s used when the source file is inside of an archive).
SCORPIONINBLUE
Read the Thread. The problem with the false positive has been fixed with the latest update.
VPS 0446-1
Igor 4.5 didn’t have a problem with restore.
Thanks for fixing the problem you guys. I am back to normal, and my right click shredder in Tuneup works fine!
Tipton
Kewl-
The problem was fixed with the latest update…I’ll go post this in the Microsoft Communities forum, there were a few posters there with the same problem…thanks!