is avast anti-theft incompatible with kindle fire?i have a kindle fire hd and when seting up anti-theft it cant connect to avast account,so it makes the anti-theft useless on it?
Hello,
amazon stripped their kindle devices of “google cloud to device messaging” functions. In order to communicate with avast! installations efficient and battery preserving we use this protocol.
However, you can use SMS commands to contact Anti-Theft in case the device gets lost or stolen. they are all explained here in our manual:
http://files.avast.com/files/documentation/mobile-security-user-guide-en.pdf
it will help you understand the basics of the software.
give it a try - it’s short and easy to understand.
99% of all questions asked are also already answered in the FAQ
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1034&nav=0&group=eng
regards,
Werner
thanks for the links,i will go over them
from what I could find in your manual on tablets is:so from what I see is it wont work,if you don’t have a sim card(kindle fire doesn’t)you cant sms command.
Does avast! Free Mobile Security also work on Android tablets?
Yes, avast! Free Mobile Security works fine on Android tablets. However, some of the features may not work as expected. For example, the Anti-Theft component currently uses SMS commands to communicate with the device once it’s stolen or lost. If your tablet doesn’t have 3G support (doesn’t have a SIM card), then obviously the SMS commands won’t work and you won’t be able to control the device in any way
Some of the functionalities are different from the documentation. Is avast! Free Mobile Security compatible with all vendors and manufacturers?
Yes, avast! Mobile Security is compatible with all ARM Android devices, but each vendor or manufacturer does slight changes in their devices, so some features can be have different behavior or, in the worst case, should not work at all. Please mention, that avast! can not be aware of such changes, because those are not thing of public knowledge. In most cases only the customer of mentioned vendor can use its features, so it is understandable, that avast! will not cover them all. Anyway, we will be glad for any feedback. We know about Sony Ericsson devices, which are not capable to turn on GPS without user action, or about Kindle Fire, where the Google Cloud messaging is not available, so you will not able to connect to Avast! account