Anti-Theft does not recognize set password

Avast Mobile Security
1

I am trying to set up Anti-Theft. I’ve gone through the setup and set my Pin Code, Permissions Granted, and Pattern Set, but I cannot Connect to my Avast Account.

I log in using the email option, which is how I log in on my mobile phone and on my desktop. I’ve changed the password on my desktop 3 times trying to sync with the mobile app for the Anti-Theft feature and each time, it does not recognize the password. This is odd b/c I use the newly set password to log into my account both on mobile and desktop. Why is the Anti-Theft not recognizing the same password?!?

2

Hi,

I replied to you via PM.

3

I also have the same problem. How do I solve this problem?

4

Hi,
I have sent you a PM.

5

Ik heb ook hetzelfde probleem en waarschijnlijk nog meerdere users. Waarom kan het antwoord dan niet via deze forum ipv privé bericht ?

6

Please post here in English language, or find your own language section here: https://forum.avast.com/index.php#c7

7

Here’s the English translation thanks to Google translate.
“I also have the same problem and probably more users. Why can’t the answer go through this forum instead of a private message?”
Posting it somewhere else really wouldn’t help. or get help.

8

I’m having a the same issue. Given the app all permission but unable to sign in with either my email or Google account. Getting the error “login failed”