OK. By further searching this forum, I found out a solution to at least regain the use of my phone… did a factory reset. I have a Motorola Atrix and was able to get all of my contacts back thru their backup portal, but I lost all my travel apps. The phone did show shadow boxes of what apps I had however, to jog my memory to download them again. Or at least try to do so, on a slow hotel connection … and definitely a waste of my precious vacation time.
I would like to point out that prior to posting the above message asking for help, I put in an Avast ticket OVER a week ago and received NO response.
NADA. Greatly affected 1/4 of my vacation!! Shame on you, Avast for not even bothering to respond in a timely manner.
Consequently, I am Very dissatisfied with Avast for cell phone usage. This dissatisfied customer will NEVER use avast on his phone again. I agree with the principle idea behind the program, but this program as it stands just creates too many problems when one traveling.
