i install the anti theft module (as stand-alone) and the sms comands work fine, but if i additionaly install the mobile security module the sms comands activate no action.
the sms commands are hidden while recieving
normal sending or sending the comands through the mobile security interface bring both no results
comands from the avast-account website work
un/reinstalling , “clearing” the phone, or changing chronology of installation … no results
no sms - filters are set in mobile security
-“Android 4.4 Support” in anti theft module (digit sms) … no change
phone is a fairphone fp1 with android jelly-bean 4.2
mobile security version 4.0.8139
anti theft version 3.0.7862
First post I read today and it says the problem is solved.
That is a good start of the day
Keep in mind that with the new AMS-5 avast has (and still is) making changes to the https://my.avast.com website.
If you run into a problem again, wait a few hours and try again.
If it still doesn’t work, mention it here or submit a ticket.
I’m agree that I’m confused with the new Mobile Security interface between it and Anti Theft. Where did the connection to Anti-Theft go!? I don’t know how I can access that anymore. Even searching Google Play for my existing apps, the only option is ‘Deactivate’ rather than open…yikes!!
I’d also add that the new UI for Mobile Security is frustrating. Perhaps you could issue an ‘advanced’ view? like a feature to disable specifically the WiFi ‘you are safe’ notification, especially for networks already saved to my device. It’s annoying to be prompted to scan or rescan a network that I already trust, and the notification in the toolbar is annoying. Please add a feature to disable this.