Hello,
Why is it that when I turn on the system and scan the C drive with Avast antivirus, it says “We were unable to scan some files, but no malware was found”?
Why does it say that some files could not be scanned?
Hello,
Why is it that when I turn on the system and scan the C drive with Avast antivirus, it says “We were unable to scan some files, but no malware was found”?
Why does it say that some files could not be scanned?
Certain files can’t be scanned, highly compressed, protected or encrypted files I believe would be one area.
That said, personally I don’t run on-demand scans.
With a resident (on-access) scanner the need for on-demand scans is much depreciated. For the most part dormant/inert files are being scanned, the other active files are going to be scanned by the resident shields when they are activated.
I don’t have any zip file in drive c
That was only one example that I gave - there are files for whatever reason that can’t be scanned. The fact that something can’t be scanned doesn’t necessarily mean it is malicious, just that it can’t be scanned.