"Antivirus Soft" (!!!)

Viruses and worms
21

OK different tack time, can you upload the zip files to an online host - I usually use Mediafire
iTwo programmes to run

Download TDSSKiller and save it to your Desktop.

[*]Extract the file and run it.
[*]Once completed it will create a log in your [b]C:[/b] drive
[*]Please post the contents of that log

THEN

Download avz4.zip from HERE

[*]Unzip it to your desktop to a folder named avz4
[*]Double click on AVZ.exe to run it.
[*]Run an update by clicking the Auto Update button on the Right of the Log window:
http://perplexus.geekstogo.com/avz-update-button.png

[*]Click Start to begin the update

Note: If you recieve an error message, chose a different source, then click Start again

[*] Start AVZ.

[*] Choose from the menu “File” => "Standard scripts " and mark the “Advanced System Analysis with malware removal mode enabled” check box.

http://perplexus.geekstogo.com/avz-standardscripts-asa-removal.png

[*] Click on the “Execute selected scripts”.
[*] Automatic scanning, healing and system check will be executed.
[*] A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as virusinfo_syscure.zip.
[] It is necessary to reboot your machine, because AVZ might disturb some program operations (like antiviruses and firewall) during the system scan.
[] All applications will work properly after the system restart.

When restarted

[*] Start AVZ.

[*] Choose from the menu “File” => “Standard scripts " and mark the “Advanced System Analysis” check box.

http://perplexus.geekstogo.com/avz-standardscripts-asa.png

[*] Click on the “Execute selected scripts”.
[*] A system check will be automatically performed, and the created logfile (avz_sysinfo.htm) will be saved in the LOG folder in the AVZ directory as virusinfo_syscheck.zip.

Attach both virusinfo_syscure.zip and virusinfo_syscheck.zip to your next post

22

essexboy,

Thank you again for all your help.

I just finished 2 hours of gum surgery today so I am self medicating with vodka!

I will follow the directions tomorrow and let you know.

23

No probs - take your time

24

Ok I am back at it.

I could not get the computer to boot at all. It would get to the background and just hang without bringing up the desk top. I tried safe mode and "restore last known configuration that worked "but it would not boot.

So I bit the bullet and did a system restore using the start up/recovery discs I had made.

I have rebooted and installed the software for my air card so I can get on line.

I ran tdskiller and here is the log.

I will continue.

25

I ran AVZ as directed but the forum will not allow me to attach a zip file or unzip them and attach as an XML.

26

upload to Mediafire and post the sharing link.

27

http://www.mediafire.com/?nzmlw3qyzny

http://www.mediafire.com/file/nzmlw3qyzny/virusinfo_syscure.zip

See if that works.

28

Since my last post I have re-installed Avast, Malwarebytes and Prevx and ran all 3.

Avast came up clean, Malwarebytes found some cookies and Prevex found rootkit. I had Prevx clean the drive and when it restarted and scanned again it says it is gone.

Is it possible?

29
Malwarebytes found some cookies
strange.....Malwarebytes does not scan for cookies....
30

Malwarebytes does not look for cookies as they are irrelevant

AVZ has found the rootkit

AVZ FIX

[*] Double click on AVZ.exe

[*] Click File > Custom scripts

[*] Copy & paste the contents of the following codebox in the box in the program (start with begin and end with end )

begin
SearchRootkit(true, true);
SetAVZGuardStatus(True);
SetAVZPMStatus(True);
 StopService('pxkbf');
 DeleteService('pxkbf');
 SetServiceStart('pxkbf', 4);
 BC_DeleteFile('C:\WINDOWS\system32\drivers\pxkbf.sys');
 DeleteFile('C:\WINDOWS\system32\drivers\pxkbf.sys');
BC_ImportDeletedList;
ExecuteSysClean;
BC_Activate;
RebootWindows(true);
end.

[*] Note: When you run the script, your PC will be restarted

[*] Click Run

[*] Restart your PC if it doesn’t do it automatically.

31

Sorry, I should have said Trojans not cookies, my bad.

I ran the AVZ with the attached script and the the computer restarted itself. At this point, it seems to be functioning fine.

If I am now back in the land of the living, what is the suggestion for the best protection in the future?

I have Avast and usually run the firewall on “Normal” should I go to maximum?

I have Malware bytes and Prevx should I keep both, throw one out or start over?

I can’t thank you guys enough, especially essexboy!

The time and knowledge you are willing to share is increadable and to those of us who are in computer kindergarden it is invaluable.

Thanks to all

32

Could I have a final look with OTL before I remove my tools - Just run a quick scan this time

33

Here are the reports.

I just ran quick scan without pasting in the text you supplied for the custom scan we did before.

34

OK all looks pretty ;D

I will remove my tools now and give some recommendations, but I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep. For AVZ just delete the folder

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Be aware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

[*]Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 18.
[*]Click the “Download” button to the right.
[*]Select your Platform and check the box that says: “I agree to the Java SE Runtime Environment 6 License Agreement.”.
[*]Click on Continue.
[*]Click on the link to download Windows Offline Installation (jre-6u18-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager…
[*]Close any programs you may have running - especially your web browser.
[*]Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
[*]Check any item with Java Runtime Environment (JRE or J2SE) in the name.
[*]Click the Remove or Change/Remove button.
[*]Repeat as many times as necessary to remove each Java version.
[*]Reboot your computer once all Java components are removed.
[*]Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u18-windows-i586-p.exe and select “Run as an Administrator.”)

XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

[*]Select Start > All Programs > Accessories > System tools > System Restore.
[*]On the dialogue box that appears select Create a Restore Point
[*]Click NEXT
[*]Enter a name e.g. Clean
[*]Click CREATE

You now have a clean restore point, to get rid of the bad ones:

[*]Select Start > All Programs > Accessories > System tools > Disk Cleanup.
[*]In the Drop down box that appears select your main drive e.g. C
[*]Click OK
[*]The System will do some calculation and the display a dialogue box with TABS
[*]Select the More Options Tab.
[*]At the bottom will be a system restore box with a CLEANUP button click this
[*]Accept the Warning and select OK again, the program will close and you are done

VISTA
To manually create a new Restore Point
[*]Go to Control Panel and select System and Maintenance
[*]Select System
[*]On the left select Advance System Settings and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones

[*]Go back to the System and Maintenance page
[*]Select Performance Information and Tools
[*]On the left select Open Disk Cleanup
[*]Select Files from all users and accept the warning if you get one
[*]In the drop down box select your main drive i.e. C
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
You are now done

SPRING CLEAN

Download TFC to your desktop

[*]Open the file and close any other windows.
[*]It will close all programs itself when run, make sure to let it run uninterrupted.
[*]Click the Start button to begin the process. The program should not take long to finish its job
[*]Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

THEN

Download Flush Flash from Here and follow the easy to use instructions on the same page

NEXT

Download and run Puran Disc Defragmenter

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
[*]SpywareBlaster to help prevent spyware from installing in the first place.

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :wave:

35
what is the suggestion for the best protection in the future?
avast + Malwarebytes PRO www.malwarebytes.org Activating the full version unlocks realtime protection, scheduled scanning, and scheduled updating. For consumers and personal use, it is a one time fee of $24.95.

superantispyware free http://superantispyware.com/

36

Well I have a full day and then some on the computer since the fix and all seems well. ;D

The only curious issue was during an on line ordering secession. I was paying for an order with a debit card which usually just goes through as a credit card. This time a screen I had never seen before popped up asking me to reenter my card information and add my pin number. I cancelled the transaction and tried it again on my wife’s computer. It went through fine and the odd screen never popped up. A weird coincidence? ???

I did all the program removal and maintenance tasks as directed by essexboy and now appear to have a clean running computer.

I have purchased and installed both Avast and Malwarebytes full versions. I still have Prevx installed and wonder if I should remove it so it doesn’t affect the others or if it is added protection?

I backed up my documents and pictures to a flash drive before starting the clean up. Is it safe to get them from the drive or could the rootkit be hiding in there? Will a scan of the drive with Avast and Malawarebytes solve any doubt?

Again, thanks to everyone who helped especially essexboy, you guys are great.

If you ever get down to Swords, my relatives own a pub there, drinks are on me. :wink:

37

It is always a good policy to scan backups before restoring them