Hi ,
I have avast free antivirus and it was work correctly , but now turned off automatically and Active protection buttons don’t work.
I re-install it but doesn’t solve!
please help me
Does Repair help? >> https://www.avast.com/faq.php?article=AVKB204#artTitle
is any factory pre installed or previous used AV removed according to vendors instructions? >> https://www.avast.com/faq.php?article=AVKB11#artTitle
When installing it again did you use avastclear to remove avast ?
I used these methods , but not solve :-[
No , I dont used avastclear
now I use avastclear to remove it , then I try to install it , show this error in the beginning :
the installer is unable to initialize early avast self-defense with error
Remove avast
Run avastclear
Install avast and see if the problem is solved
now I use avastclear to remove it , then I try to install it , show this error in the beginning :
the installer is unable to initialize early avast self-defense with error
Get and run Farbar and attach two logs to your next post (Addition.txt and FRST.txt)
Let’s see if we can find something that shouldn’t be there.
sorry for reply late
I attach this files
No worries that it took a bit of time.
Many people had other things to do with Christmas 
Now have some patience, one of the malware removers will soon guide you.