Antivirus updating freezes and nothing happens then.

system · 2017-05-03T08:01:56.000Z

Hi! I’m new to the forum and not sure where to post, so excuse me if I’m wrong. I have Avast Free Antivirus Version 2015.10…
I’m trying to update it manually, but updating just freezes at some point and nothing happens then. What is the solution?

Asyn · 2017-05-03T08:25:13.000Z

OS…? (32/64 Bit…? - which SP/Build…?)
Other security related software installed…?

system · 2017-05-03T08:46:57.000Z

Windows 7 SP1 64 Bit.
No other security related software installed.
I built that PC in 2014 and been using Avast since.

Asyn · 2017-05-03T08:47:48.000Z

Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
Reinstall Avast with the downloaded installer from point 1.
Reboot.

system · 2017-05-03T10:02:14.000Z

Looks like it helped. Thanks a lot! I hope the new version won’t cause new problems.

Asyn · 2017-05-03T10:09:51.000Z

You’re welcome.

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