Anybody get their full time on renewing ?

system · 2014-01-16T01:37:48.000Z

Has anybody managed to get their full subscription back after renewing their license ? I had 29 days left on my subscription when I renewed to stop the annoying reminders .
When I inserted my new license file it gave me my new year but wiped the month I had left. I sent a report to support and got a ticket # but after a week that is all.
This happened before and I was promptly sent a new license file .
HWF

DavidR · 2014-01-16T15:02:38.000Z

Try contacting Sales using the on-line contact form, http://www.avast.com/contact-form.php?loadStyles, giving as much information as possible on the previous and current license, they should correct it.

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