apiwebsparklebiz-a.akamaihd.net

Hi

Every time im opening my chrome browser, instead of opening google.com website im reciving blank card with this notification https://apiwebsparklebiz-a.akamaihd.net/

https://apiwebsparklebiz-a.akamaihd.net/gsrs?is=w3wsPL&bp=BAS&g=2391a52a-abc5-4df1-a769-dc440bb23998

It is not marked as a link so i cant click it.

Second thing is i have lots of wired actions when using Chrome or Internet Explorer, im receiving lots of adverts no matter what web site i em. E.g. Youtube videos are loading only for 20 seconds +/-/.

Third, every time im going to Windows Update it is saying that my connection is off. Problem is, it shows online and i can browse websites.

Is it some kind of malware ? how can i delete it ? or any chances to set my pc up working properly ?

Hi michalzlotek,

You will need to reset Chrome browser settings back to their defults:
https://support.google.com/chrome/answer/3296214?hl=en
This will fix you problem.

Then I recommend you to chek the system for malware activities if you will.

Please download Farbar Recovery Scan Tool (
http://www.mcshield.net/personal/magna86/Images/FRST_canned.png
) by Farbar and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Hi,

im attaching FRST and Addition.txt files.

Hi michalzlotek,

Tell me, is computer behavior better after reseting Chrome?

First I would like to preform some quick FRST fix, to remove bad Chrome extensions as well as other malware entry.

As a next step I would like you to preform advanced Anti-RootKit (ARK) check and as additional check to search your system for services status, just to see is it all running properly as they should.

For these task we shall use GMER and FSS (Farbar’s Services Scaner). For preformig fix, you will create FixList to tell FRST to target malware.


FRST’s FixList


1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Start
Task: {E5494CD3-0F97-4F97-B967-98BB57180DFF} - System32\Tasks\Desk 365 RunAsStdUser => C:\Program Files (x86)\Desk 365\desk365.exe <==== ATTENTION
CHR HKCU\...\Chrome\Extension: [cflheckfmhopnialghigdlggahiomebp] - C:\Users\Michał\AppData\Local\CRE\cflheckfmhopnialghigdlggahiomebp.crx [2014-01-15]
CHR HKLM-x32\...\Chrome\Extension: [cflheckfmhopnialghigdlggahiomebp] - C:\Users\Michał\AppData\Local\CRE\cflheckfmhopnialghigdlggahiomebp.crx [2014-01-15]
C:\Program Files (x86)\Desk 365
C:\Users\Michał\AppData\Local\CRE\cflheckfmhopnialghigdlggahiomebp.crx 
End

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.


GMER


Please download GMER, the AntiRootKit tool from the link below and save it to your Desktop:

Gmer download link
Note: file will be random named

Double-clicking to run GMER.

[*]Wait for initial scan to finish - if there is any query, click No;
[*]Click [ Scan ] button and wait until the full scan is complete;
[*]Click [ Save … ] button - save the report to the Desktop (named ARK );

Please attach here Gmer’s (ARK.txt) logreports.


FSS


Please download Farbar Service Scanner and run it on the computer with the issue.
[*]Make sure to all boxes are ticked;
[*]Press “Scan”;
[]It will create a log (FSS.txt) in the same directory the tool is run;
[
]Please post the log to your reply;

Hi,

After restarting chrome it was ok for some time, a few hours but today the same issue occured.

I recived in chrome the same link right after opening the chrome.

Second think is im also reciving SSL error in the chrome browser.

and what is more important web pages does not fully load, some time i need to refresh 4 or 5 times to fully load the webpage e.g. facebook or avast.forum, also i cant download any program (was trying to download GMER and FFS ) and it always stops on 99 or 98%.

Ill send you FRST and Addition.thx files today once more. And then i will download the GMER and FFS on the other PC and copy it through the remote disc or somthing.

Ok, as I will need these logs for insight. Without them, I am blind. :wink: