Application falsely marked as Malware

system · 2017-06-28T08:29:10.000Z

We are getting messages from users that our application is marked as malware and contains a Trojan payment element.

Our application is perfectly legitimate with thousands of paying users. What can we do to resolve this issue?

Here is the play store link:

https://play.google.com/store/apps/details?id=com.fysiki.fizzup

Asyn · 2017-06-28T08:33:13.000Z

You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php

Eddy · 2017-06-28T08:35:28.000Z

Tel the users to update the virus definitions.
avast has already solved several FP’s in the past few days.

If updating the definitions is not solving it, follow the link that Asyn gave you.

system · 2017-06-28T09:52:35.000Z

Thank you for the reply. I have tried reporting the false positive but as we are unable to reproduce the problem with versions of Avast installed on our test devices, I don’t have the file required.

Asyn · 2017-06-28T10:03:44.000Z

Probably fixed already…

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