ASB 83.0.4530.98 has stopped MSN free online solitaire working

Avast Secure Browser Avast Secure Browser for Windows
1

Hi
I regularly play the daily games on https://zone.msn.com/en/mssolitairecollection/default.htm?intgid=hp_card_1. I can go through ‘Play Free Online’, I can go through ‘Play Now’, I can get through ‘Daily Challenges’ but when I then click on any of the daily games it simply says 'loading; and never loads.
This has never been a problem until this latest version of ASB installed itself on 17th June 2019.
I have tried changing various options in the browser, such as turning off Ad Blocker but nothing seems to work. The site works perfectly well using Chrome but I’d prefer using ASB as all my history is there.
Any thoughts ?
Jeremy

2

Hi Jeremy200,
Thank you for reporting this!

Can you please share your Diagnostic information of the browser?

  1. Open the browser and click on the menu icon (3 dots in upright corner)
  2. Click on “Help and About Avast Secure Browser” and then “About Avast Secure Browser”
  3. Click on “Diagnostic Information” (this will open a pop-up window)
  4. Click the “COPY TO CLIPBOARD” button to capture the information and paste it here.

We’ll investigate this issue and let you know.

3

Hello
Here is the diagnostic info as requested.
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Jem\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 7 (x64) Service Pack 1
av_version=20.4.2410
host_prefix=
browser_version=83.0.4530.98 (Official Build (64-bit))
cgid=213
cid=2101
uid=1055883c4e45494081e8ce201ed4e72c

Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL: https://www.google.com/search?client=avast&q={searchTerms}
Omaha version: 1.7.915.0

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.2.0.159
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.15
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.174
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8320.407.0.1

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.4.176
daanglpcpkjjlkhcbladppjphglbigam : Avast Online Security : 20.1.480
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.1.65
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.136
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.669
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 1.23.0.669

NB I should have mentioned before that I am still using Windows 7.

Thanks for your time.

4

Hi Jeremy200,

Thank you for the details, we were able to replicate the issue in Windows 7 so it’s passed to our developers and hopefully will be solved soon! (internal ref. ASB-7512)

Sorry for any inconvenience caused.