I’ve tried clicking on the tray icon, desktop shortcut and the file itself but my asb will no longer run. I just get the spinning blue circle for a few seconds and then nothing. I’ve also restarted my computer multiple times. From what I can find online I need to uninstall and reinstall it. Unfortunately I will then lose all of my saved passwords.
I even installed this version of Avast on to an old laptop hoping it would share the passwords and bookmarks across devices but this didn’t work either.
I have windows 11 and Avast Premium version 25.7.10308a (build 25.7.10308.945). How can I get my passwords before I uninstall the browser?
First, I’m an Avast user and not an Avast Team member and I don’t use ASB.
You should be able to import passwords, etc. from another browser if you are unable to export from ASB.
This was a good suggestion thanks. I tried edge, firefox and chrome. Unfortunately none of them can import from asb. I assume you can only export them from asb, which makes sense given it’s an av browser.
You aren’t importing “from” ASB, as you said it won’t start, but rather “exporting” from one of your other browsers into ASB.
Once you reinstall ASB then if it opens after that import your bookmarks/passwords that you saved in another browser.
Fixed. Seems the .exe file got corrupted. I copied the .exe file from the new install I did on my old laptop and pasted it into my current laptop and that fixed it. I’ve now exported my password file. ![]()
Alls well that ends well, nice you had a second system to try this.