Hi. sorry for english.
I update new Virus database and then my avast! alarm me that one of file of ashampoo Firewall is a trojan.
File is on Temp and named asfwhide
help!
What isthe malware name, the infected file name, where was it found e.g. (malware name, C:\windows\system32\infected-file-name.xxx) ? Check the avast! Log Viewer (right click the avast icon), Warning section, this contains information on all avast detections.
You could also check the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner I feel virustotal is the better option as it uses the windows version of avast (more packers supported) and there are currently 32 different scanners.
Or Jotti - Multi engine on-line virus scanner if any other scanners here detect them it is less likely to be a false positive. Whichever scanner you use, you can’t do this with the file in the chest, you will need to move it out.
If it is indeed a false positive, add it to the exclusions lists (Standard Shield, Customize, Advanced, Add and Program Settings, Exclusions) and periodically check it (scan it in the chest), there should still be a copy in the chest even though you restored it to the original location. When it is no longer detected then you can also remove it from the Standard Shield and Program Settings, exclusions.
Also see (Mini Sticky) False Positives, how to report it to avast! and what to do to exclude them until the problem is corrected.
Log of avast:
208 Sign of “Win32:Trojan-gen. {Other}” has been found in “F:\DOCUME~1\Gallusik\USTAWI~1\Temp\ASFWHide” file.
log of VirusTotal:
AhnLab-V3 2007.5.4.0 05.03.2007 no virus found
AntiVir 7.4.0.15 05.03.2007 no virus found
Authentium 4.93.8 05.03.2007 no virus found
Avast 4.7.997.0 05.03.2007 Win32:Trojan-gen. {Other}
AVG 7.5.0.467 05.03.2007 no virus found
BitDefender 7.2 05.03.2007 no virus found
CAT-QuickHeal 9.00 05.03.2007 no virus found
ClamAV devel-20070416 05.03.2007 no virus found
DrWeb 4.33 05.03.2007 no virus found
eSafe 7.0.15.0 05.03.2007 no virus found
eTrust-Vet 30.7.3612 05.03.2007 no virus found
Ewido 4.0 05.03.2007 no virus found
FileAdvisor 1 05.03.2007 no virus found
Fortinet 2.85.0.0 05.03.2007 RKProc!tr
F-Prot 4.3.2.48 05.03.2007 no virus found
F-Secure 6.70.13030.0 05.03.2007 no virus found
Ikarus T3.1.1.7 05.03.2007 no virus found
Kaspersky 4.0.2.24 05.03.2007 no virus found
McAfee 5023 05.03.2007 New Malware.z
Microsoft 1.2503 05.03.2007 no virus found
NOD32v2 2238 05.03.2007 no virus found
Norman 5.80.02 05.03.2007 no virus found
Panda 9.0.0.4 05.03.2007 no virus found
Looks like a false positive detection, also see this topic, http://forum.avast.com/index.php?topic=28171.0, the same issue. Though I have to say I’m surprised at the location as the file I would have thought would have been in the ashampoo program folder and not a Temp location.
Submit the file for analysis as a false positive, see the False Positives link above for details.
Add the file to the Exclusion lists as above post.