Ashquick causes error in Actskin4.ocx

I have several versions of the eicar test virus on floppy disc and when I right-clicked the floppy’s folder to scan this disc everything worked fine until it came to the detection of the eicar files. The window appeared asking what I wanted to do (move/rename, delete etc) but I found that by moving the cursor from ‘move/rename’ to ‘continue’ the window would close and the scan continue without me actually clicking on anything; this happened for all the eicar files.

At the end of the scan this error appeared:

Ashquick has caused an error in Ashskin4.ocx
Ashquick will now close.

From then on left or right clicking the system tray icon produced no results.

I’ve had the same results after several tests.

I use Avast Home Edition version 4.1.418. with
ActiveSkin version 4.2.7.3 on Windows ME.

Scanning drive A: from the simple user interface didn’t produce these results

Entering regsvr32 actskin4.ocx in start menu>run has not helped.

I suppose you add the correct path of actskin4.ocx file…
Repairing the avast installation through the Control Panel will help?

Hi Technical, thanks for the reply.

I’m Sorry, I should of said that I did try and do a repair through the control panel but I’m afraid it didn’t do any good.

regsvr32… gave the notice
DllRegisterServer in actskin4.ocx succeeded.

but didn’t have any affect.

Does anyone else have this problem?

Well, the Explorer Extension (ashQuick) sometimes has problems with skins. I can’t say why it is so… seems to be some kind of conflict between the skinning OCX and the ATL library used in this module. It usually works… with a few exceptions (like you). I really don’t know what to do about it.
In the program settings, you can turn off the skins for the Explorer Extension. It won’t look so nice, but the crashes will be gone…

What setting? And: there’s no hidden setting which does away with skins completely? I vote for a skin-free avast! he!

Settings / Common / Enable skins for Explorer Extension.

As discussed multiple times already: no, there is no hidden setting to remove the skins completely. It is planned to add such a possibility, but it’s not a trivial change and will require lots of coding.

Thanks Igor,

The important bit is that the crashes have gone :slight_smile:

Thank you all for a great AV.