I have several versions of the eicar test virus on floppy disc and when I right-clicked the floppy’s folder to scan this disc everything worked fine until it came to the detection of the eicar files. The window appeared asking what I wanted to do (move/rename, delete etc) but I found that by moving the cursor from ‘move/rename’ to ‘continue’ the window would close and the scan continue without me actually clicking on anything; this happened for all the eicar files.
At the end of the scan this error appeared:
Ashquick has caused an error in Ashskin4.ocx
Ashquick will now close.
From then on left or right clicking the system tray icon produced no results.
I’ve had the same results after several tests.
I use Avast Home Edition version 4.1.418. with
ActiveSkin version 4.2.7.3 on Windows ME.
Scanning drive A: from the simple user interface didn’t produce these results
Entering regsvr32 actskin4.ocx in start menu>run has not helped.
Well, the Explorer Extension (ashQuick) sometimes has problems with skins. I can’t say why it is so… seems to be some kind of conflict between the skinning OCX and the ATL library used in this module. It usually works… with a few exceptions (like you). I really don’t know what to do about it.
In the program settings, you can turn off the skins for the Explorer Extension. It won’t look so nice, but the crashes will be gone…
Settings / Common / Enable skins for Explorer Extension.
As discussed multiple times already: no, there is no hidden setting to remove the skins completely. It is planned to add such a possibility, but it’s not a trivial change and will require lots of coding.