system
April 27, 2007, 2:42pm
1
then it closes I am not sure what is going it started a couple of days ago not to sure why can osmeone help please…everything is up todate even my windows xp…I have scanned with a couple different adware programs and including avast so and nothing comes up i did that hijack this thing…
Running processes:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie http://www.yahoo.com/?.home=ytie http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com http://www.yahoo.com/?.home=ytie http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com @xpsp3res.dll ,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173993021000
DavidR
April 27, 2007, 3:23pm
2
Lets try to get to the bottom of the web shield needing to close first.
What is the exact text of the error message ?
I notice from the HJT log that you have spyware doctor, there have recently been a number of problems in avast that are down to a bug in spyware doctor, check the forums for these, but an update has been released to address this bug. So I would first sugest you update spyware doctor and see what else transpires.
What happens if you DISABLE Spyware Doctor and repair avast installation, upgrading it to the latest version?
system
April 27, 2007, 4:14pm
4
See the reason I download spyware doc was becasue the computer started running real funny its brand last month so I am not to sure whats going on now my graphic programs are shutting down on me…all the programs are up to date…i just uninstalled spyware doc and it hasn’t popped up yet…but what else can i do tofigure out why the computer is running so slow
Logfile of HijackThis v1.99.1
Running processes:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie http://www.yahoo.com/?.home=ytie http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com http://www.yahoo.com/?.home=ytie http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com @xpsp3res.dll ,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173993021000
DavidR
April 27, 2007, 4:35pm
5
Before you do anything else you should create a folder ‘HJT’ will do for hijackthis (C:\Documents and Settings\nikki\Desktop\hijackthis\HijackThis.exe) if you make any fixes when hijackthis isn’t in a permanent location (not-temp or desktop) of its own there may be no restore available if you make a mistake.
Other than this I can’t see anything obvious, this from an on-line analysis of your log is Neutral, but it isn’t something that must run so it could be fixed or unchecked in the startup section of msconfig…
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
Must be fixed! Realtek AC97 Audio - Event Monitor. "Spyware" file used surreptitiously monitor ones actions. It is not a sinister one, like remote control programs, but it is being used by Realtek to gather data about customers</blockquote>
system
April 27, 2007, 4:42pm
6
Oki Dokie i will try that to and see what happens thank u so much for your help…it is greatly appreciated
system
October 9, 2007, 1:50pm
7
OK guys I keep getting the same “ASHWEBSV.EXE has encountered a prob…” message, I am somewhat computer literate but I don’t quite understand some of the things this forum talks about using to troubleshoot this problem. I chased down that HJT program just now and am gonna DL it and try to use it to see what is going on.
Can you check the folder \data\log ?avast.com