Thanks to eveyone in the forums for all the tips and solutions that have been provided over the years. Generally find the solution to most of my Avast problems in here somewhere, but although Ashwebsv crops up often, I have not found this exact problem reported.
Approximately once or twice a day (under moderately heavy usage) I find that my computer freezes and using Ctr-Alt-Del I find that Ashwebsv is “not responding”. This sometimes happens when viewing an embedded pdf in Firefox using Adobe 5.05 (I don’t use the newer Adobe versions because they load so slowly). It also sometimes seems to happen when my mail checker - POP Peeper - checks for mail (and in this case POP Peeper also crashes at same time). It happens at various other times as well, with no obvious connection to any specific activity.
Clicking “End Task”, then running Ashwebsv.exe to restart the provider again will give me another couple of hours operation before the problem will repeat. Have put a direct shortcut to Ashwebsv on the desktop as I need to restart it so often.
I am using Win 98 (First Edition) {I will upgrade some day} with Kerio 2.1.5 Personal Firewall. Use mostly Firefox but occasionally IE as my browser.
What I suspect is a related problem is that most times when I shut down the machine, an alert box will appear telling me that a program is not responding and asking me to either give it more time to shut down (never works) or to end the task immediately. Ending the task allows machine to shut down normally. The box generally has no title, so I cannot tell which task is not shutting down, but very ocassionally, the box header says AVtooltipview, which I suspect is part of Avast.
These problems have been occuring ever since the introduction of Ashwebsv into Avast and are still present using the 4.6.684 beta. Had no problems like this before Ashwebsv.
I have reluctantly had to switch off the Ashwebsv provider (and reset my browsers to connect directly again rather than through the proxy) and my machine is now running trouble free again.
Would really like to be able to switch it back on again, so any constructive suggestions welcome.
I have switched on Websv logging, but AshWebSv.log just seems to be a record of every file checked, and does not appear to indicate any failures. The AshWebSv.ws file does have a few “Overlapped I/O operation is in progress” entries, but I am sure I read elsewhere that this is normal.
Is there anything specific I should look for in any log files to identify what is causing Ashwebsv to fall over?
Avast has been highly stable and well behaved for me for the past 2 years, but Ashwebsv does seem to be the most unstable program I have come across for a while (at least on Win 98 it does). Hope a solution is found soon.
Thanks,
Snevouk
), because I have configured the proxies as instructed, I can see the A-ball rotate when a page loads, as well as check pages scanned and scan count in the On Access Control Center. Go figure… ???
