1

I keep getting an error window when browsing. It’s really annoying and stops my internet connection from going for a period of roughly 30 secs. I have not found it happening at a certain time or when a certain window is open.
My Specs…
I’m running
-Avast Version 4.7 Home - Build Sep 2007 (4.7.1043)

  • P4 3 gihz
  • 2 Gig Ram
  • Windows XP Pro
  • Browser = Firefox.
    Attached are the screenshots I have taken of it happening. When it happens… and if i send off a report… what happens to the browser window.
    Thanks
    Cam
2

Which firewall are you using?

3

I’m using windows firewall

4

Is there any files called unpXXXX in \data\log folder? (where XXXX is a random number)
If so, send them to vlk (at) avast.com
They may contain more information about the problem (maybe a link to this thread).

5

Try clicking the, to see what data this error report contains, ‘click here’ link and post the contents any information here.

There is also likely to be a windows event viewer entry for this can you look for it and post the contents.

6

I have over 300 of those files you are talking about. it would take rather a long time to send them.
hhmmm ???

7

You can send just a couple of them (e.g. the most recent ones).

Cheers
Vlk

8

here you go

9

The problem is related to a dll called InetCntrl0007.dll that is being loaded inside the avast web shield process.
The dll (according to Google) belongs to a program called “Bsafe Online Internet Content Filter”. Are you using such a program? Can you try uinstalling it, and see if it makes any difference?

Thanks
Vlk

10

I am running that program. but i cannot uninstall it. I could… but it would make my computer unsafe in other ways. I have children and it stops them accessing material that is not appropriate. Do you have any other suggestions?
Can i ask what a DLL does in general?
Thanks
Camshell

11

I understand. However, have you considered using an alternative parental control software?

I’ve heard that e.g. Naomi and K9 are both good (and free) and work OK with avast.
Please see e.g. here: http://forum.avast.com/index.php?topic=19574.0

Thanks
Vlk

12

Yeah. Both tested and work.
Naomi is for very young children. Just cut off the connection. It’s not being developed anymore.
K9 works and is very flexible.