Before we run this repair programme can you confirm that the laptop wireless is turned on :slight_smile:

OK lets try a tool that I have used a while back that has now been updated

Go to Petrichorpost and download Complete Internet Repair
Use the highlighted button to get it

https://dl.dropboxusercontent.com/u/73555776/inetdld.JPG

Once on the desktop unzip the folder :
Double click the file
Select extract all to desktop
Open that folder
Run CIntRep and the following will appear

https://dl.dropboxusercontent.com/u/73555776/Int%20repair.JPG

Select all elements as shown and press Go
On completion reboot and try the net again