aswrvrt.sys booting problem

Viruses and worms
1

Hi,

My win 7 64 bit window got stuck at aswrvrt.sys when booting up in safe mode. Normal booting would be stuck at the window logo saying starting windows.

I have follow the instruction below and have attach the result file.
http://forum.avast.com/index.php?topic=120531.msg923601#msg923601

Please let me know how I can fix this.

Thanks in advance.

2

hey and welcome to the forum.

i will send a notice to one of out malware expert how usually have some magic tools for this.

3

update i have send a notice to the expert Essexbox how will help you when he comes online later today.

4

Download the attached fixlist.txt to the same USB as FRST

Run FRST as previously
Press Fix

Are you now able to boot to normal windows ?

5

thanks essexboy. I tried to fix as instructed but it is still the same. cannot boot normally and in safe mode it stop at aswrvrt.sys

6

OK I will relook, was this after a windows update ?

7

I don’t think so but was not entirely sure as it was my partner’s computer. Thought she did a restart, and no update.

8

This seems to occur on a fair few windows 7 systems, the problem is that each cause is different dependant on the system

Do you have the windows CD as we may be able to do a restore, if not I can give you a recovery console on a USB to try it out

9

Hi,

I somehow manage to be able to get it booted up now. I have read on another forum suggesting it could be ram issue. So I took both ram out and gave it a clean. It is either that or the removal of battery that helped? I have then use mcafee rootkitremover and it did not find anything. Or maybe the your solution combined with that?

Thank you for your valuable help and advice.

10

This was not a malware problem, all I removed earlier was a known driver for your computer that has caused similar problems in the past

Still at least it was resolved… Yet another solution ;D