aswserv.exe High CPU usage

Avast Business Avast Server Protection
1

Hi All

what kind of CPU load should the service aswserv.exe be putting on a server CPU, at the moment its its using a up 100% frequently

Thanks in advance

2

Very much depends on what it’s currently doing.

  • is it scanning something (i.e. is the tray icon ball spinning)?
  • is the VRDB being generated (i.e. is the VRDB tray icon active)?

Also, do you have the sensitivity set to Normal or High?

Thanks
Vlk

3

sensitivity is set to high and yes the ball icon is spinning, VRDB, is that Virus definition database, and if so is it because its a new intallation…?, how long before this activity will settle down…?

Thanks in advance

4

Check the “Scan count” for the Standard Shield provider? How much does it show? What file is being scanned all the time (see the “Last scanned” entry)

(double-click the avast tray icon to access these things)

Moving the sensivity slider to High basically instructs avast to scan ALL files on change. This can be quite a BIG overhead e.g. in case of log or ini files, which are usually written all the time.

Therefore, if you insist on leaving it on “High”, it might be a good idea to put the most common benign files to the exception list (e.g. *.log, *.ini, *.txt etc).

Thanks
Vlk

5

ok changed scan to normal, is working much better, thanks for help