I tried updating Avast earlier today and got a BSOD. Then after rebooting, my computer is now stuck in Windows System Recovery.
I tried booting into Safe Mode and restoring from a good configuration but those also failed.
Looking at other entries in the forum, it looks like I need to uninstall Avast and re-install it. But not sure what my best options to do that are.
I have Windows 7 64 bit, Professional. I currently do not have a CD for it, but I’m pretty sure one of my friends has a copy. I also have access to a working computer.
OK download the following to a USB drive and then insert the drive into the poorly machine Farbar Recovery Scan Tool x64
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Ran the Fix. Computer is now booted in Normal mode. I’m assuming this procedure uninstalled Avast from my computer? Should i re-install it or will that cause the same problem?
The files are still on there I just removed the service keys. My recommendation would be a full uninstall followed by a fresh install to ensure that the file is not corrupted
[*]In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
[*]Press Uninstall
[*]Once complete reboot your system to Normal Mode
[*]Reinstall Avast