aswVmm.sys is corrupt- Windows 7 will not boot

Avast Free Antivirus / Premium Security
1

Found some old posts about this issue and tried fixing it by using them, but it didn’t work…

So yesterday I tried updating Avast and got a BSOD, now my computer is not booting correctly.

Computer has Windows 7 64-bit home. I do not have a CD for it, because OS has been pre installed (store computer with upgraded parts).

Can boot in safe mode and tried the FRST program.

Thanks in advance

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3
  • Avast Free version
  • 18.7.2354
  • Windows 7 64-bit Home Premium SP1
  • None at the moment
  • Was using AVG for some time but I decided to change it to Avast
4

How to Successfully Install Avast: http://goo.gl/VLXde

5

Hi Seina5313,
would you share MEMORY.DMP file for analysis ?
The default location of the dump file is %SystemRoot%\memory.dmp i.e C:\Windows\memory.dmp if C: is the system drive. Windows can also capture small memory dumps which occupy less space. These dumps are created at %SystemRoot%\Minidump.dmp (C:\Window\Minidump.dump if C: is the system
Zip the memory.dmp as Seina5313_BSOD_11_2018.zip and upload it to ftp://ftp.avast.com/incoming.
Thank you !