Hi Kathrin if there are ay problems with the instructions then please ask Asyn to translate
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint:
HKLM\...\Run: [ALUAlert] => C:\Program Files\Symantec\LiveUpdate\ALuNotify.exe [492912 2007-09-26] (Symantec Corporation)
HKLM\...\Run: [] => [X]
HKU\S-1-5-21-900510892-3666613848-3450562358-1000\...\Run: [] => [X]
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2015-04-04]
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-900510892-3666613848-3450562358-1000\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
Toolbar: HKU\.DEFAULT -> No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
S2 LiveUpdate Notice Ex; "C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [X]
CustomCLSID: HKU\S-1-5-21-900510892-3666613848-3450562358-1000_Classes\CLSID\{80A95F12-94C2-4B1D-8AE3-F0CBE5E96E85}\InprocServer32 -> C:\Users\Schorch\AppData\Local\ASKTOO~1\DOWNLO~1\AVIRAW~1.DLL No File
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.