Att: Essexboy. Worried about malware & keyloggers

Don’t open in the sandbox, select Open Normally when avast suggests run combofix in the sandbox.

I managed to uninstall Combofix. I hope this is the information you wanted, a little hard to translate computerwords to swedish!

Not a problem

The driver is out of date compared to mine

From within device manager
Right click the Intel HD Graphics and select update driver
In the next box select Search automatically
Allow it to update the driver and reboot

I can’t do it. The button is not clickable.

OK download and install drivermax do a custom install of the programme and deselect the AVG toolbar as it is a nightmare to remove

http://small.drivermax.com/soft/dmx/drivermax.exe

Run Drivermax and select the driver for the video when it shows on the list

And I should choose to download this driver? It isnt going to be very complicated, right? Cause I really don’t wan’t any more trouble.

It is quite simple really

Press the download button on the right
An IE page will open and after about 20 seconds a download button will appear
Press that
When you get the download prompt select RUN
The driver will then download
When it is done then press the install button on the Driver max programme page
Once done reboot

Let me know how that goes

Ive done it and it went well exept that I didn’t get any confirmation when I had pressed the install-button on drivermax after downloading the driver.
This it what it looked like now. The same?

The main point now is… Is the computer behaving itself… Any problems at all ?

No, no problems. What do you think of it?

If you are now happy with the behaviour of your computer I will remove my tools and tidy up

So no viruses left, are you 100% sure? Do you have tools on my computer or what? :slight_smile:

As sure as he can be given the analysis that has been done. That is why he is asking if your computer is running OK, e.g. any unusual activity or symptoms.

The only tools on your system are those which you downloaded/installed all essexboy is saying if you are happy your system is running OK he will show to remove those tools that were used to analyse the possibility of infection.

What David said ;D

Yep, ok. Shoot!

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[
]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[
]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[
] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[
]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:

I’m sorry if I’m beeing a complete idiot but, now you said MY tools again. Like you have access to my computer? Just wondering what you mean by that ::slight_smile:

When I wen’t to the Java-site it said that i already have the latest version (See attachment). But you say I don’t? I’m always having trouble with Java not working the way it’s supposed to.

And you say my log appears to be clean? That’s great! How can you tell? :slight_smile:

Now… Two questions.

  1. I installed filehippo but now it’s nowhere to be found. Should I install it again?

  2. When you say “run malwarebytes weekly” do you mean scan with it or? In that case wich type of scan?

THANK YOU!

He means the tools that ‘he’ recommended you download, essexboy has no remote access to those tools or your system.

  1. The filehippo update checker, has two versions, one which is installed FHSetup.exe and a stand alone (no installation required) UpdateChecker.exe version. If you downloaded FHSetup.exe and installed it without any errors displayed then it should be listed in the Control Panel, Programs and Features area. However it won’t be called FHSetup, but more likely ‘FileHippo and or Update Checker.’ If you can’t find it you can try downloading it again and install it.

  2. Yes, Run MBAM means run a scan, a Quick scan is more than adequate, just ensure that you do a Check for Update before running the scan.

Found the filehippo, thank you 8)

You’re welcome.