Impossible to open the file joint (pdf) who is invisible …
I have the impression that Avast has to block it?
Is it possible to authorize an address email? So that it is not checked any more by avast? Is it possible not to more make check the emails coming from this address so that I can read my convocations sent to format pdf?
avast! does not block messages, just scan them.
The X-Antivirus lines show that the message is clean and passed through the scanner.
Aren’t your email client blocking the attached file?
You can’t by pass a sender but you can prevent avast to scan ALL Inbound Mail of a particular email account. I don’t think you want this.
Seems the problem is on your email program and not avast! Which one do you use?
I use two email program Outlook Express 6.00.2900.2180 and Mozilla 1.7.12 (mails). All gave bad mail :
Mozilla had a white screen (only readable with affichage → code source, but without acces to the PDF file)
Outlook had this :
boundary="=_796778b7b6399ffa2a5bd310fef4fa1e"
Message-Id: <20051114084513.6ACEB6695E8E@server1.tsce.net>
Date: Mon, 14 Nov 2005 09:45:13 +0100 (CET)
X-Antivirus: avast! (VPS 0545-2, 11/11/2005), Inbound message
X-Antivirus-Status: Clean
--=_796778b7b6399ffa2a5bd310fef4fa1e
Content-Type: multipart/alternative;
boundary="=_a88088d528006342b6f7d4a7e9357c84"
--=_a88088d528006342b6f7d4a7e9357c84
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 7bit
Lors de votre demande d'inscription comme demandeur d'emploi, vous avez accepté de recevoir la convocation à votre rendez-vous par Email.
Vous la trouverez en pièce jointe, elle comprend la liste des documents nécessaires à votre démarche.
(...)
Do you mean that I can stop avast to scan all the mails from (for example) courriel.assedic@tsce.net ?
Yes I want this, because if not I will not be able to receive my next convocation with unemployment. (Which is with format PDF, illegible here)
No, you cannot exclude specific senders - you can only disable e-mail scanning completely.
However, I don’t think your problem has anything to do with avast (unless you see avast! warning dialog pop up each time you receive an e-mail). If you cannot read an attachment (and you know it’s there), it’s probably a problem of your e-mail client; avast! shouldn’t change the e-mail content unless an infection is found.
No, I said you CAN’T stop a specific sender, mails from a specific source (email address). Igor just confirmed that.
You can disable scanning of ALL email accounts or you can disable scanning of a particular email account (then, ALL email received by this account won’t be scanned). Don’t mess email SENDER account and YOUR email account.
