A year ago I bought Grimefighter, it would never work on my system. Submitted a ticket for a refund, got all sorts of promises and the run around (for that Grimefighter travesty) until I got sick of dealing with it. Wrote off the thirty bucks, uninstalled Avast completely and switched to another product I am happy with. Yesterday I get an email telling me it’s going to auto renew, (Grimefighter, it has a new name now, but I imagine it’s just as broken) after I closed out my account with Avast and stopped all auto renewals.
I went to the link from the email and turned off auto renewal for this mess, again. I can’t find any way to remove my credit card information, as I will never deal with this company again. If I have to, I guess I can contact my bank and have my number changed, as I have lost all the trust I used to have in Avast.
Avast cleanup works entirely different from Grimefighter.
Grimefighter was running on Linux, avast cleanup is using windows.
It seems to me you where not entitled to a refund since avast never has made any problem refunding if someone was entitled to it.
If you want your data to be removed completely, you will need to ask through a ticket.
https://support.avast.com/support/tickets/new