Today I realized that I have to renew one of my licenses.
When I display the list of them, I figured out that there is a license that has “auto-renewal subscription” and I want to change that, I don’t want it to be auto-renewal.
Can I change that?
I have spent a couple of hours trying to cancel Avast auto-renewal. I have followed all the steps on Digital River and tried to find someplace on Avast home. I am unable to cancel my auto-renewal which was supposed to be easy. There is simply no way it can be cancelled.
I have all the paperwork including my Order I.D., Order number, passwords. None of the information sent to me when I first subscribed is now correct. Have I been duped?