Automatic update doesn't work

system · August 22, 2003, 4:21pm

I downloaded Avast 4. The setup worked well and everything seemed ok except the automatic update doenst’ seem to work. When I try to update the Virus Database I get a screen that says ‘downloading packages’, after a while it says ‘connection terminated, retrying …’ and than again after a while I get the message ‘server is busy’. Can anyone tell me what is wrong or is it the server wich is down at Avast ?

Started: 22.08.2003, 18:05:03
Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
Locale: English
Mode: forced update
avast! setup v235 (235), inet
UpdateControls
UpdateControls
Server definition(s): 4. From file: 4. Old overwritten: 0.
Current server(1): http://www.iavs.cz/iavs4pro
ERROR:insLoadPackage returned:0x20000004
ERROR:Server www.iavs.net (207.44.156.15:80) is down.

system · August 22, 2003, 6:12pm

silvercircle,

It may be that the server was indeed busy, especially when a recent update had been issued.

Have you tried to update the db since the problem arose?

Normally, Avast 4 will retry to establish server connection with one of 3 servers used to update the db (provided you have Avast set for auto updating.

If the connection was terminated, this can occur when you ISP server dumps the line. There are many reasons for this, but none that are directly related to your system unless the condition persists.

If you are still having problems, try to give me some additional information:
Have you set Avast 4 to auto update both program and db?
Will a manually update work?
What OS are you using?

Thanks

system · August 23, 2003, 11:58am

Automatic update doesn't work

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